FAQS

These should answer all your questions - but if not shoot us an email!

Where do you deliver?

We deliver in the Greenville, SC + surrounding areas. Free delivery is given within 10 miles of 29680 zip code, delivery fees range from $25 - $150 depending on mileage. We are happy to deliver to other SC cities, but a full day rental may be required depending on booking schedules. We may also refer you to our sister company, The Cola Bounce House. Send in an inquiry and we can chat!

Do you require a deposit?

Yes, a $150 refundable deposit is required to secure your booking date + time. This cleaning/security deposit will be held until after your event. Once we receive and inspect the house, it will be refunded as long as the house is in proper condition. If there is any excessive cleaning from paints/confetti/anything deemed abnormal for our cleaning crew, the deposit will not be refunded.

If your event is cancelled, this deposit will be held to use on future bookings with us!

What surface will you set up on?

We only set up our houses on flat, even surfaces like grass, concrete, turf, and cement. We CANNOT set up on gravel, rocks, uneven surfaces, or dirt. Bounce houses can be used inside! We will request a photo of your allotted area before the event to approve location! There must be a power source within 50 ft of the bounce house or a generator rented/available.

What are the ‘no, nos’ ?

We have a few HUGE no’s to bouncing. No shoes on. No face-paint, glitter, confetti, silly string or anything similar in or around the bounce house. No sharp objects near or inside the house. No food or drink inside the house. No rough housing or other activities that increase risk of injury. No children bouncing without supervision.

How does delivery and timing work?

We deliver and set up 30 min - 1 hour before rental start time. If you need special accommodations (ie your rental time starts before your event begins and you want us to wait to set up) we can do our best to accommodate your requests! We begin take down right when your event rental time ends. If you would like us to take down prior, please let us know.

How do you clean the houses?

We vacuum and clean with non-toxic commercial grade soap + water after every use. We also sanitize in between uses! Staying sparkly clean is a BIG priority for The Gvl Bounce House.

Can we have an attendant stay by the bounce house?

Attendants are not included in your rental price. We do not require attendants for rentals, but do offer them at $25 / hour as an added on cost. Attendants do not replace parenting of anyone in the bounce house. Supervision is required by adults at all times if an attendant is not present.

What happens if I have to cancel my event?

Whether it’s due to weather or another circumstance, we are happy to reschedule your event to another date. Unfortunately, security deposits are not refundable when events are cancelled but we can apply the deposit to another date.

What if there isn’t a nearby power source at the event location?

Though a power source within 50 ft is preferred, you can rent a quiet generator for your event. This is a great choice for public locations! Quotes on generator rentals can be given upon request. Please note any permits that may be necessary for having our house in public locations! :)

Are balloon garlands included?

Balloon arches/garlands are not included in the house rental. We can recommend a few companies to hire for your arches! Balloon garland set up will be a separate personalized quote to meet your vision + needs. Include this desired service when booking!

Can I add vinyls to the house?

Yes! You are welcome to add vinyls to the house walls. We just ask that you carefully remove them before we come to pick up the bounce house. We would love to recommend a few small businesses you can purchase from locally + online.

More Questions? Shoot us an email at hello@thecolabouncehouse.com